Getting started
First steps in the shared inbox.
Where to start
Connect your number, find your way, the basics
- Where to startWhat the shared social inbox does, and the order to set it up so your team can answer customers the same day.
- Find your way aroundThe menu on the left, its groups, and the buttons along the top of every page.
- WhatsApp rules you should knowThe 24-hour reply window, when you need an approved template, and what happens when a customer opts out.
Your account
Signing in and your profile