Where to start

Connect your number, find your way, the basics.

• Where to startWhat the shared social inbox does, and the order to set it up so your team can answer customers the same day.
• Find your way aroundThe menu on the left, its groups, and the buttons along the top of every page.
• WhatsApp rules you should knowThe 24-hour reply window, when you need an approved template, and what happens when a customer opts out.