Workspace

Tags, fields and quick replies.

• TagsCreate colour-coded tags such as VIP or Wholesale to sort your contacts, and delete the ones you no longer use.
• Custom fieldsAdd your own fields to every contact, such as City, Budget or Order date, to filter contacts and fill in template messages.
• Quick repliesSave the answers your team gives again and again, with files and the customer's name filled in, and send them by typing a slash.
• Workspace rulesYour plan and storage, the workspace currency, deleting conversations, hiding customers' phone numbers and who can manage webhooks.