Broadcasts

One message to many customers.

• Send a broadcastSend one approved template to many customers at once, in four steps: template, audience, personalise, send.
• Choose who gets a broadcastSend to all contacts, a tag, a custom field, a saved segment, a TicAte CRM list or an uploaded file, and leave people out.
• Schedule a broadcastPick a date and time for a broadcast to go out, then send it early or cancel it if plans change.
• Broadcast results and failed messagesSee who received, read and replied to a broadcast, why messages failed, and how to send again to a group.
• Let an AI assistant handle broadcast repliesHave an AI assistant answer the people who reply to a broadcast, record how each conversation ended, and tag or hand them on.
• How many people a number can messageMeta caps how many customers a WhatsApp number can start chats with each day. Where to see your limit and quality, and how to stay in good standing.