Bring in missed Facebook leads
Fetch lead ad leads from the last 90 days that never reached the CRM, without making duplicates.
Leads can be missed: they came in before you connected the Page, while the Page was switched off, or while its connection needed renewing. Facebook keeps leads for 90 days, so you can bring them in afterwards.
You need the owner, admin or manager role.
Bring in leads for the whole Page
- Open Lead sources and click the Page in the Facebook & Instagram lead ads section.
- On the Forms tab, find Missed some leads? at the bottom.
- Next to Bring in leads from the, choose last 1 day, last 2 days, last 7 days, last 30 days, last 90 days, or custom… and type a number of days up to 90.
- Press Bring them in.
When it finishes, the CRM says how many new leads it brought in, how many were already there, and how many could not be read.
Leads already in the CRM are skipped, so it is safe to run again.
Bring in leads for one form only
- On the Forms tab, press Customise (or Edit) beside the form.
- Use Missed some of this form's leads? in the same way.
This brings in only that form's leads, with the settings saved for the form.