Communication
Calls, email, WhatsApp and chat.
Contact center
Every channel in one place
Webmail
Your mailbox inside the CRM
Chats and templates with TicAte WhatsApp
Messenger
Talking to your team
Calls & phone lines
Click to call, call logs and SIM calling
- Calls and phone lines overviewWhat the CRM does with phone calls, what you need to connect for click-to-call and automatic call logs, and where to find every call.
- Connect a phone lineConnect SIM calling, TeleCMI or your own phone system, tell the CRM who is who, and choose what happens with calls from unknown numbers.
- Make and take callsCall a customer with one click, use the call card during a call, and find every call logged on the customer's record.