Conversations

Answer your visitors as a team.

Inbox

Reply, assign, close and leave notes

The inboxWhere every chat from your websites arrives, how to filter the list, and what you see beside a conversation.
Reply to a visitorWrite and send a reply, add a new line, use a saved reply, and see what a visitor is typing before they send it.
Assign, close and reopen chatsHand a chat to a teammate, take one yourself, close it when it is done, and pick it up again later.
Internal notesLeave a note on a chat for your team, such as a price you quoted or what to do next, that the visitor never sees.

Your common answers, two keystrokes away

Saved repliesWrite your common answers once, such as opening hours, delivery and home visits, and send them in two keystrokes.

Popups and sounds for messages and arrivals

Notifications for messages and arrivalsGet a popup and a sound when a visitor writes, and choose which arrivals on your site to be told about.