Websites & widget
Put the chat on your site and make it yours.
Install the widget
Add a website, paste one line, connect or disconnect
- Add your website and install the chatAdd a website to ChatIQ, paste one line of code into it, and check the chat appears.
- Recognise customers who are signed in to your websiteFor websites with their own sign-in, tell ChatIQ who the visitor is, so they skip the name-and-email form and their chat is linked to them.
- Disconnect or reconnect a websiteStop the chat on one website without losing anything, and switch it back on later with the same code.
Widget settings
Colours, greeting, questions and the name visitors see
- Change how the chat looks and greets visitorsGive each website's chat its own title, colour, corner, greeting and away message, and decide whether visitors give their name first.
- Suggested questionsOffer visitors a few questions they can tap instead of typing, under your greeting.
- Choose the name visitors see on repliesShow visitors each agent's own name, one name for everyone such as your brand, or no name, set separately for each website.
- What your visitors seeThe chat on your website from a visitor's side, from the button and the greeting to the name-and-email form and what happens when you are away.