Find your way around

Every page in ChatIQ has the same frame: a menu down the left, the page's name and a few buttons along the top, and the page itself in between.

Dashboard: today at a glance.
Inbox: every chat from your websites. A green number shows how many have messages you have not read.
Live visitors: who is on your websites right now.
Analytics: how many people visit, which pages they read and where they came from.
Contacts: the people who have told you their name or email.
Websites: each website the chat is on, with its install code and settings.
Settings: your profile, your team, saved replies and connections to other software.

On a phone the menu is folded away: tap the button at the top left to open it.

The buttons at the top right

TicAte apps (the grid): jump to the other TicAte apps your account can use, such as TicAte CRM.
Notifications (the bell): popups and sounds for new messages and visitors. See Notifications for messages and arrivals.
The sun switches between light and dark.
Your initial opens your account menu.

Click your initial at the top right, or your name at the bottom of the left menu. The menu has Profile, Settings and Sign out.

Profile: your name, as your team sees it. See Your profile and name.
Settings: your profile, Websites, Team, API & webhooks, Saved replies and Integrations. Some of these are for owners and admins only.
Sign out: signs you out of ChatIQ. Your other TicAte apps stay signed in.