Sign in with your TicAte account
Signing in with Continue with TicAte, joining a workspace you were invited to, and what the waiting pages mean.
ChatIQ uses your TicAte account: the same email and password open TicAte ChatIQ, TicAte CRM and TicAte Inbox.
Sign in
- Open chatiq.ticate.com.
- Click Continue with TicAte.
- If you are not signed in to TicAte yet, enter your email and password there. You come straight back to ChatIQ.
If you are already signed in to another TicAte app in the same browser, ChatIQ opens without asking again.
Join a workspace you were invited to
An invitation arrives by email. Open its link, then Sign in, or Create account if you are new to TicAte, using the address the invitation was sent to. The workspace opens with the role you were given.
Pages you might see instead
- Your account is awaiting activation: your account is ready but has no workspace yet. TicAte sets one up for you; once that is done you can sign in and start straight away. To hurry it along, write to support@ticate.com.
- Your access period has ended: the workspace is paused. Nothing is deleted: every conversation, visitor and contact is kept and comes back when access is renewed.
Forgot your password
Your password belongs to your TicAte account, so you reset it at TicAte, not in ChatIQ. Click Continue with TicAte and use the forgotten-password link on the TicAte sign-in page. The new password works in every TicAte app.
Sign out
Click your name at the bottom of the left menu and choose Sign out. This signs you out of ChatIQ only; your other TicAte apps stay signed in.