Widget settings

Colours, greeting, questions and the name visitors see.

• Change how the chat looks and greets visitorsGive each website's chat its own title, colour, corner, greeting and away message, and decide whether visitors give their name first.
• Suggested questionsOffer visitors a few questions they can tap instead of typing, under your greeting.
• Choose the name visitors see on repliesShow visitors each agent's own name, one name for everyone such as your brand, or no name, set separately for each website.
• What your visitors seeThe chat on your website from a visitor's side, from the button and the greeting to the name-and-email form and what happens when you are away.